Computer Solutions with a Personal Touch

A subsidiary of MHP Enterprises

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* TECHNICAL SUMMARY

Over 20 + years' experience in the IT field. Certified Netware Administrator. Certified Network Administrator.  Experience in NetWare & NT LAN/WAN system environments.  Substantial experiences in server hardware, network operating systems, software installation and project planning/implementation. Further experience in desktop/workstation installation, upgrades, rollouts, and support. Positions held include Systems Engineer, Network Engineer/Analyst, Sr. Project Analyst/Technician, Project Management, Distributed Computing Support, Network Manager, and Help Desk Analyst.

 

* NETWORK MANAGEMENT

All levels of desktop support of a wide range of users * Building Intel based Novell & NT Servers and configuring OS * Hardware & OS Upgrades * Client Server Computing * DHCP, DNS, Frame Relay, IP, IPX/SPX, TCP/IP, PPP * Disaster Recovery Planning * Documentation to server setup OS & Hardware * Ethernet, Token Ring * Lead Small to Long Projects (1-12+ months) * Network/Systems Administration in NetWare. * Network Backup Strategies & Implementation * Network Design, Configuration & Implementation * Network Diagnostics & Monitoring * Network Hardware & Equipment Planning * Network Remote Access Services * Network Troubleshooting * Network Virus Protection * Planning, Instituting Standards & Procedures * Project Leadership * Project Estimating/Planning, Scheduling & Implementation * Quality Assurance & Testing * Support Desktop, All versions of Windows through Windows Vista* Systems Help Desk Management * Systems Performance & Troubleshooting * Training Delivery * Vendor purchasing & Interaction * Writing Technical Documentation.

 

* NETWORK TECHNOLOGIES

* ArcServe * Concentrators/Hubs * Some firewall, router & switch experience * Imaging * LapLink * NDS (Novell Directory Services) * NFS (Network File System) * Novell ManageWise * Novell ZENWorks * PC Anywhere, ReachOut, RAS (Remote Access Server), Shiva.

 

* DESKTOP APPLICATIONS

* GHOST * HEAT, HelpStar * Lexis, Westlaw * GroupWise, Lotus Notes, Outlook * MS Office Suite, WordPerfect * MS Project * MS Internet Explorer, Netscape * Open Docs, PC Docs, PeopleSoft, SoftSolutions * RoboHELP * Various communication packages/remote access & dial-in * Visio * ZENWorks.  ALL VERSIONS OF WINDOWS.

 

* MANAGEMENT ABILITIES

* Budget Management & Reporting * Contractor Management * Lead Small to Medium Teams * Technology Strategic Planning.

 

* INDUSTRY KNOWLEDGE

* Banking & Finance * Legal * Manufacturing * Retail & Distribution * Telecommunications * Transportation.

 

* AREAS OF STRENGTH

* Extremely organized, systematic & detail oriented * Interrelates well with people at all levels * Personable & Articulate * Creative writing ability * Natural technical propensity * Ability to learn new technology quickly * Team Player, ability to work collaboratively * Capacity to work independently * Sincere pride in all endeavors * Commitment to achieving corporate goals * Follow-through

 

 

 

 

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